6 Ways to Fix Microsoft Store Won't Open

Microsoft Store is windows default software that provides thousands of applications that can be installed and used for free or paid. It works like the Google Play Store for android or App Store owned by Apple products.

The Microsoft Store was initially released on (Oct 26, 2012) previously known as the Windows Store. For most Windows users this software is one of the important parts to install the application choice. However, what happens if they find a problem with this software, of course, it will be a hassle. From most of the problems that users often complain about, Microsoft store won't open, does not respond, stopped working and force close.


Microsoft Store don't Open
(Fix Microsoft Store Won't Open)

How to Fix Microsoft Won't Open on Windows 10

The MS Store which provides application needs has a problem that can't be opened, see the tutorial below to solve this:

1. Change Region and Language System

To make this feature work, you must change the region and system language according to where you are.
  • The first step, find 'Region Settings' on the start menu, like in the picture below.
  • Then, please change the 'Country or Region' to where you are and the language format.

2. Reset Microsot Store application

  • First, Please open 'Settings' on your PC/Laptop.
  • Then, select 'Apps' menu, like in the picture below.
  • Please type the command 'Microsoft Store' on Apps and Features.
  • Select 'Advanced Options'.
  • And then, please scroll down and select 'Reset'.

  • Wait for a moment until the process is successful. After that, Restart your PC/Laptop and try open the Microsoft Store application.

3. Run The Troubleshooter Feature

  • Open 'Settings' and then find 'Update & Security' and open it.
  • Scroll down and select 'Windows Store Apps'.
  • Open 'Run the Troubleshooter' and wait for a moment until the process is done.

  • After done, the 'Troubleshooter' will appear windows notification that says steps to fix the MS Store. Follow all steps and Microsoft Store will be able to open.

4. Delete Cache Registry

  • Open CMD (Command Prompt) on your PC, and then please type the command 'wmic useraccount get name,sid'.
  • In this step, it will appear a list of registered users. Pay attention to 'SID' in the user section. Then, Minimize this CMD.
  • Then, please open 'Run' with command (Windows+R) button, and type 'Regedit' and click OK.
  • Then, Open directory : "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore".

  • Find and Right Click on the user 'SID' earlier, and then Delete it. After it 'Restart' your computer and tries open Microsoft Store.

5. Create New Cache Directory

  • This one step is actually important. Because if the directory doesn't exist, Windows Store will automatically not be optimal, so it can't be accessed because the message "Windows Store may be broken". After the steps to delete the old cache are applied, you create a new folder, by first to the directory:
C:\Users\Username\Appdata\Local\Packages\Microsoft.WindowsStore_(Usually here have a special code). Or you can directly type Windows Store.

  • And then, after entering the directory, open the LocalState folder.
  • Find 'cache' folder and change the name to 'cache.old', then please 'Restart' your PC/Laptop to see the results. 

6. Reset Cache on Microsoft Store

  • Open Run (Windows+R), then please type 'wsreset.exe' and click OK.
  • Then, after the reset process,  will display a black window, and take a few moments. When finished, the window will close, and your Microsoft Store will open automatically.

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